Shipping Policy
Thank you for choosing JollyZenFinds! We want to ensure that your shopping experience is as smooth as possible, including the delivery of your order. Please take a moment to review our shipping policy.
Processing Time:
- Orders are typically processed within 1-2 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates:
- Shipping rates are calculated based on the weight and destination of the package.
- Customers can view the shipping costs during the checkout process before finalizing their order.
Shipping Methods:
- We offer several shipping methods, including standard and expedited options.
- The estimated delivery time and cost for each shipping method will be displayed at checkout.
Shipping Locations:
- We currently ship WORLDWIDE.
- For international orders, please note that customers are responsible for any customs fees, taxes, or duties imposed by their country.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track the status of your order by visiting the [Courier's Website] and entering your tracking number.
Shipping Delays:
- While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may affect the delivery schedule.
- We are not responsible for any delays caused by the shipping carrier.
Incomplete or Incorrect Addresses:
- It is the customer's responsibility to provide accurate and complete shipping information.
- Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages:
- If you believe your package is lost or stolen, please contact our customer service team at JollyZenFinds@gmail.com for assistance.
Returns Due to Failed Delivery Attempts:
- In the event of a failed delivery attempt, the customer is responsible for any additional shipping charges incurred for the reshipment of the product.
Contact Information:
- If you have any questions or concerns about your order or our shipping policy, please contact us.
Thank you for shopping with us!!!!