Shipping policy

Shipping Policy


Thank you for choosing JollyZenFinds! We want to ensure that your shopping experience is as smooth as possible, including the delivery of your order. Please take a moment to review our shipping policy.

Processing Time:

  • Orders are typically processed within 1-2 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates:

  • Shipping rates are calculated based on the weight and destination of the package.
  • Customers can view the shipping costs during the checkout process before finalizing their order.

Shipping Methods:

  • We offer several shipping methods, including standard and expedited options.
  • The estimated delivery time and cost for each shipping method will be displayed at checkout.

Shipping Locations:

  • We currently ship WORLDWIDE.
  • For international orders, please note that customers are responsible for any customs fees, taxes, or duties imposed by their country.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track the status of your order by visiting the [Courier's Website] and entering your tracking number.

Shipping Delays:

  • While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may affect the delivery schedule.
  • We are not responsible for any delays caused by the shipping carrier.

Incomplete or Incorrect Addresses:

  • It is the customer's responsibility to provide accurate and complete shipping information.
  • Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages:

  • If you believe your package is lost or stolen, please contact our customer service team at JollyZenFinds@gmail.com for assistance.

Returns Due to Failed Delivery Attempts:

  • In the event of a failed delivery attempt, the customer is responsible for any additional shipping charges incurred for the reshipment of the product.

Contact Information:

  • If you have any questions or concerns about your order or our shipping policy, please contact us.

Thank you for shopping with us!!!!